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PREMIUM

PROTECTION PLAN

PREMIUM PROTECTION PLAN

What’s Covered Under Our Furniture Protection Plan?

Our Premium Furniture Protection Plan offers industry-leading coverage for all major furniture types excluding mattresses. Whether it’s your plush new sofa or a modern glass-top table, you’re protected.

Upholstered Furniture (Fabric, Leather, Vinyl)

Food and Beverage Stains

Ink, Dye & Makeup Stains

Burns and Heat Marks

Rips, Tears, Punctures, and Cuts

Ballpoint Pen Marks

Oil-Based Stains (lotions, grease)

Zipper or Button Breakage

Frame and Mechanism Breakage (e.g., recliners)

Wood & Solid Surface Furniture

Liquid Rings and Heat Marks

Cracks, Gouges, and Dents

Chipping or Lifting of Veneer

Warping or Lifting of Laminate

Scratches and Surface Damage

Motion Furniture & Mechanisms

Recliner & Sleeper Mechanism Failure

Motor Failure in Power Recliners

Lift Mechanism Malfunctions

Swivel Base Breakage

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What’s Not Covered?

To maintain transparency, here are some exclusions:

Intentional damage or misuse

Damage from pets chewing or clawing

General wear and tear or fading

Mattress-related damage (not included)

Furniture used for commercial purposes

Acts of God (fire, flood, etc.)

Protect Your Investment

Fabric

Leather & Vinyl

Wood & Other Solid Surfaces

Mechanical And Structural Breakdowns To Fabric, Leather, Vinyl Upholstery Or Solid Surface Furniture As A Result Of

Breakage of frames, panels, or springs

Breakage of frames, panels, or springs

Breakage of frames, panels, or springs

Breakage of frames, panels, or springs

Breakage of frames, panels, or springs

Breakage of frames, panels, or springs

Mechanical And Structural Breakdowns To Fabric, Leather, Vinyl Upholstery Or Solid Surface Furniture As A Result Of

All stain types, including dye bleed and dye transfer onto or into upholstery fabric or vinyl

Punctures, rips or burns

Liquid marks or rings

Household heat marks

Gouges, dents, scratches or chips that penetrate the finish exposing the substrate

Damage caused by nail polish remover

Checking, cracking, bubbling or peeling of finish caused by a specific incident

Glass or mirror chipping, breakage or scratches

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Bed Care Protection Plan

Give your bed the protection it deserves with Furniture Mecca’sBed Care Protection Plan, designed to keep your entire sleep setup in excellent condition. This plan covers structural breakdowns, accidental stains, rips, punctures, and burns—ensuring your bed stays supportive, clean, and comfortable for years to come. Whether it’s a frame issue or an unexpected spill, you’ll have peace of mind knowing your bed is protected from everyday wear and tear.

Note: Protection administered by Montage, LLC and provided by National Product Care Company. For full details on coverage, exclusions, conditions, and limitations, please refer to the terms and conditions provided at purchase. The protection plan is an optional purchase, cancelable, and not a warranty.

Plan Duration

Our plan provides 5 years of coverage from the date of your furniture delivery. You’ll receive protection for accidents that occur during normal residential use.

How to Purchase a Protection Plan

Buying your protection plan is easy:

Add your favorite furniture items to your cart.

Select “Add Protection Plan” before checkout.

Complete your purchase and receive a confirmation with your protection details.

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How to File a Claim:

Report within 30 days of noticing the issue

Visit furnitureclaim.com or email [email protected]

Electrical component failures (motors, wiring, remote controls)

Include your sales receipt and protection plan number

Note: Protection administered by Montage, LLC and provided by National Product Care Company.

Why Furniture Mecca’s Protection Plan?

Top-Tier-Coverage

Quick Claims Process

Trained Profionals

Long-Term-Value

Full-Transparancy

Better Than Manufacturer Warranties.

Our plan protects against a wide range of accidental damages that standard warranties usually exclude, giving you more complete and reliable coverage.

Frequently Asked Questions

Q : When should I purchase the protection plan?

You should purchase the plan at checkout or within 14 days of delivery. This ensures coverage starts right away and protects against unexpected damage from day one. After 14 days, the plan can no longer be added.

Q : What if my furniture can't be repaired?

If our service team determines the damage is beyond repair, we’ll replace the item or issue store credit equal to its value. Either way, you won’t have to pay out of pocket for accidental damage.

Q : Is accidental pet damage covered?

Yes, the plan covers stains from pet accidents like urine or vomit. However, any damage caused by chewing, clawing, or scratching is excluded, as it's considered avoidable behavior.

Q : Can I use the plan multiple times?

Yes, you can file multiple claims for different accidents during the 5-year term. Coverage continues until the total cost of repairs or replacements reaches the value of the protected item.